Fair Trade: Smart IT Operations Management On a Budget

Fair Trade: Smart IT Operations Management On a Budget

Fair Trade USA is a global organization with constant IT needs, yet its IT department consists of just one employee, IT Manager Stephen Wilde.

This case study examines how Wilde leverages Experts Exchange to solve technical problems, sidestep costly consultants, and supplement his professional learning.

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"A complex technology issue that would take me a couple weeks to work through, can be resolved in a couple days working back and forth with the Experts."

- Stephen Wilde, Fair Trade USA

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